How to Raise a Complaint

Last updated: October 2026

Something go wrong? Please tell us. Orleansdevelop Pest Control wants every homeowner who gets in touch to have a fair and honest experience. This page shows how to raise a complaint and what comes next. It is a general template and is not legal advice.

What You Can Tell Us About

You can contact us about:

• Your experience calling or contacting Orleansdevelop Pest Control
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. They are responsible for their own estimates, pricing, products, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback on providers helps keep our network honest, and providers who repeatedly fall short of our expectations may be removed. Please know that Orleansdevelop Pest Control cannot settle contract disputes, issue refunds for a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you may also contact the agency that regulates pest control in Maryland.

How to Send a Complaint

Email contact@orleansdevelop.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear description of what happened and what outcome you would like

After You Write

We will confirm we got your complaint by email, usually within a few business days. Then we will look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we are taking.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to look again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@orleansdevelop.garden